The move to open the office was announced originally last summer.

Banking veteran John R Ross has been named banking group head of the Chicago banking group. Prior to this, he served as senior vice president and team leader of Chicago’s Associated Bank. Ross began his career in finance in 1984 and has served in various management and producer roles at Chicago banks including The Private Bank, US Bank, Cole Taylor Bank, LaSalle Bank, and others.

Services from the new office include loan production for commercial, industrial, consumer and real estate lending, as well as corporate cash management, credit cards, merchant processing, and business and private personal banking.

“Our private and commercial customers are increasingly demanding tailored product and service choices that reflect their changing needs – which are heavily driven by local market conditions and trends,” Jay Sidhu, chairman and chief executive of Customers Bank, said.